These Terms of Service (“Terms”) govern your access to and use of the ClassNest platform operated by CL Collective Pte Ltd (UEN: 202616365C), a company registered in Singapore (“ClassNest”, “we”, “our”, or “us”).
By accessing or using ClassNest, you agree to be bound by these Terms. If you are using ClassNest on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
1. Definitions
- “Platform” — the ClassNest web application accessible at classnest.io
- “Organisation” — an enrichment centre, tuition centre, or education provider that has subscribed to ClassNest
- “Superadmin” — the organisation owner who manages the ClassNest subscription
- “Admin” — a staff member with administrative access granted by a Superadmin
- “Teacher” — a staff member with teacher-level access
- “Parent” — a parent or guardian of an enrolled student
- “User” — any individual with an account on the Platform (Superadmin, Admin, Teacher, or Parent)
- “Student” — a child enrolled in a class managed through the Platform
- “Content” — any data, text, photos, or materials uploaded to the Platform
2. Account Registration
Superadmin accounts are created during organisation onboarding. Admins and Teachers are created by the Superadmin or Admin. Parent accounts are provisioned by the Organisation.
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your login credentials
- You must notify us immediately of any unauthorised access to your account
- You may not share accounts or create accounts on behalf of others without authorisation
- ClassNest accounts are not transferable
3. Subscription and Payment
Access to ClassNest requires a paid subscription. Subscription fees are billed to the Organisation’s Superadmin on the terms agreed at sign-up.
- Subscription fees are non-refundable unless otherwise stated or required by law
- We reserve the right to change pricing with 30 days’ written notice
- Failure to pay may result in suspension or termination of access
- All payments are processed securely via Stripe. We do not store payment card information
- Parents pay class fees to their respective Organisations, not to ClassNest
4. Acceptable Use
You agree not to use ClassNest to:
- Upload or share content that is unlawful, harmful, abusive, defamatory, or obscene
- Upload photos or content of children without appropriate parental consent
- Impersonate any person or misrepresent your affiliation with any organisation
- Attempt to gain unauthorised access to any part of the Platform or other users’ accounts
- Transmit viruses, malware, or any disruptive code
- Reverse engineer, decompile, or attempt to extract the source code of the Platform
- Use the Platform for any purpose other than managing educational programmes
- Violate any applicable Singapore law or regulation
5. Content and Photos
Teachers and Admins may upload content including lesson notes and photos as part of class updates. By uploading content, you confirm that:
- You have the right to upload the content
- For photos of students, appropriate consent has been obtained from parents or guardians
- The content does not violate any third-party rights or applicable law
ClassNest does not claim ownership of user-uploaded content. You grant ClassNest a limited licence to store and display the content solely for the purpose of operating the Platform for your Organisation.
ClassNest reserves the right to remove content that violates these Terms without prior notice.
6. Data Protection and Privacy
Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms. By using ClassNest, you also agree to the Privacy Policy.
Organisations are responsible for ensuring they have appropriate consents and legal bases for providing personal data (including children’s data) to ClassNest, in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
7. Organisation Responsibilities
The Organisation (via its Superadmin) is responsible for:
- Ensuring all Admin and Teacher users comply with these Terms
- Obtaining appropriate consents from parents before enrolling students and uploading child-related data
- Maintaining accurate student, class, and enrolment information
- Ensuring parents are appropriately onboarded and informed about the Platform
- All content uploaded by its users
8. Intellectual Property
All intellectual property rights in the ClassNest Platform — including its design, software, trademarks, and content — are owned by CL Collective Pte Ltd. Nothing in these Terms grants you any right to use our intellectual property except as strictly necessary to use the Platform.
9. Availability and Service Levels
We aim to maintain high availability but do not guarantee uninterrupted access to the Platform. We may perform scheduled maintenance with advance notice where possible. ClassNest is not liable for losses arising from downtime, data loss, or service interruptions, to the extent permitted by law.
10. Limitation of Liability
To the maximum extent permitted by Singapore law, ClassNest’s total liability to you for any claims arising from or related to these Terms or the Platform shall not exceed the subscription fees paid by your Organisation in the 3 months preceding the claim.
ClassNest is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
11. Termination
Either party may terminate the subscription with 30 days’ written notice. ClassNest may suspend or terminate access immediately if you materially breach these Terms.
Upon termination, your access to the Platform will cease. Data export requests must be made before the termination date. After 12 months, organisation data will be permanently deleted (see our Privacy Policy for full details).
12. Governing Law
These Terms are governed by the laws of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
13. Changes to These Terms
We may update these Terms from time to time. We will provide at least 14 days’ notice of material changes via email or in-app notification. Continued use of ClassNest after the effective date constitutes acceptance of the updated Terms.
14. Contact Us
For questions about these Terms, please contact:
CL Collective Pte Ltd
Email: hello@classnest.io
[Address — update before launch]